How does your platform protect my personal email?

Our platform uses a secure email system to send messages on your behalf, ensuring that your personal email remains private and protected.

Can I customize my fan communication form?

Yes, you can effortlessly customize your form to match your style and branding, making it a seamless part of your fan engagement strategy.

How do I share my fan communication form?

You can easily copy the URL of your form and share it with your fans. This allows them to send messages without exposing your personal email.

How will I know when a fan sends me a message?

You will receive notifications directly in your Fanbox, where you can easily view, sort, and manage all incoming fan messages.

How do fans know when I’ve replied to their messages?

After you reply to a fan via your Fanbox, we send the message using our own secure email system. Fans receive a notification from us, ensuring your email remains confidential.

Is it easy to manage fan messages on your platform?

Yes, our user-friendly interface makes it simple to sort through fan messages and respond efficiently, all while keeping your communication secure.

What kind of support do you offer?

We provide ongoing support and regular updates to ensure our platform runs smoothly and meets your needs.

Can I access my Fanbox on different devices?

Yes, you can access your Fanbox from any device with internet connectivity, allowing you to manage fan communication wherever you are.

Do you offer any analytics or insights on fan interactions?

We are continuously improving our platform and plan to introduce features like analytics and insights to help you better understand and engage with your fans.